Contact Information

LensArt Academy

1-2 Minami 3-jo Nishi 3-chome, Chuo Ward, Sapporo City, Hokkaido, 060-0063

Phone: +81-11-704-2222

Email: contact@lumnaterra.com

Our Commitment to Your Privacy

At LensArt Academy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you visit our website or engage with our photography workshops.

We believe in transparency about our data practices. This policy provides detailed information about what data we collect, why we collect it, how we use it, and the choices you have regarding your personal information.

Information We Collect

Information You Provide Directly

When you interact with our website or contact us, you may choose to provide certain personal information, including:

• Contact Information: Your name and email address when you submit an inquiry through our contact form
• Communication Records: Content of messages you send us, along with any additional information you choose to share
• Workshop Registration Data: Information provided when enrolling in our photography courses, which may include educational background and photography experience level

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Device Information: Browser type, operating system, device type, and screen resolution
• ge Data: Pages visited, time spent on pages, links clicked, and navigation paths
• Location Data: General geographic location based on IP address (city or region level)
• Cookies and Similar Technologies: Data collected through cookies as described in our Cookie Policy

Legal Basis for Processing

We process your personal data based on the following legal grounds: your consent when you voluntarily provide information, our legitimate interests in operating and improving our educational services, contractual necessity when you enroll in our workshops, and compliance with legal obligations where applicable.

How We Use Your Information

Primary Uses

• Responding to Inquiries: We use your contact information to answer questions about our photography workshops and provide requested information
• Service Delivery: Processing workshop registrations, managing course schedules, and delivering educational content
• Communication: Sending relevant updates about our workshops, schedule changes, or educational resources you've expressed interest in
• Website Improvement: Analyzingge patterns to enhance website functionality, user experience, and content relevance
• Security: Protecting against fraudulent activity, unauthorized access, and maintaining the integrity of our systems

Marketing Communications

With your consent, we may send you information about upcoming workshops, photography education resources, or special events. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Third-Party Sharing

We do not sell your personal information to third parties. We may share limited data with trusted service providers who assist us in operating our website, conducting business activities, or delivering our educational services. These partners are contractually obligated to protect your information and use it only for the purposes we specify.

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Data Encryption: Secure transmission of sensitive information using industry-standard encryption protocols
• Access Controls: Restricted access to personal data, limited to authorized personnel who need it for legitimate business purposes
• Regular Security Reviews: Periodic assessment of our security practices and implementation of improvements
• Secure Storage: Protected storage systems with backup procedures to prevent data loss

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods depend on the nature of the information and the purpose for which it was collected:

• Contact Inquiries: Retained for up to two years to maintain communication history and provide consistent service
• Workshop Registration Data: Kept for the duration of your participation and for a reasonable period thereafter for educational records
• Analytics Data: Typically aggregated and anonymized, retained for analysis purposes to improve our services

Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law. We maintain incident response procedures to address security events promptly and minimize potential impact.

Your Privacy Rights

You have several rights regarding your personal information. The specific rights available to you may vary depending on your location and applicable privacy laws:

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within the timeframe required by applicable law, typically within 30 days. We may need to verify your identity before processing certain requests to protect your personal information.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Browse our educational content without submitting any personal information
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.

You can continue to access our website and learn about our photography workshops without providing personal information or accepting non-essential cookies.

Children's Privacy

Our workshops and services are designed for adults and individuals who have reached the age of majority in their jurisdiction. We do not knowingly collect personal information from children under the age of 18 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. We will take steps to remove such information from our systems.

International Data Transfers

Our primary operations are based in Tokyo. If you access our website from outside, please be aware that your information may be transferred to, stored, and processed in or other locations where our service providers operate.

We take appropriate measures to ensure that your personal information receives adequate protection regardless of where it is processed, in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page.

For significant changes that may substantially affect your privacy rights, we may provide additional notice through our website or by email if you have provided your contact information to us.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information and respect your privacy rights.